FAQs


1. What is geographic area you cover for sales and marketing?

We sell our products around the World. Mainly to America, Western Europe, South Africa and Middle east etc. In the recent years, we also develop new marketing in Southeast Asia.
2. What is the MOQ(Minimum Order Quantity)?

Normally, we accept the MOQ: 5000pcs for per item.

For customized products, please contact us, we will advise you the best order quantity.                                    
3. What are your Payment term?
Usually, We accept 30% T/T down payment, balance against copy of B/L before shipment;

For special order, we also accept L/C at sight

For small amount of sample charge, we also accept West Union.
4. Could you send us samples?
We are glad to send you samples.

Normal samples:  free charge, but you need bear the freight charge or freight collect.

Customized samples:  the sample charge will be depend on your logo design.
5. Can you accept "OEM" or "ODM" order?

Yes, "OEM" and "ODM" order are welcomed.

6. What about lead time for samples and mass goods?

Without logo samples: within 3 days

Customized samples: within 7days

Mass goods: Within 25 days, start from the sample approval, the exact delivery time depends on the final order.

Urgent order, please feel free contact us, we will advise you the best lead time.

7. How can we get price lists for all products?

Since the prices are fluctuating along with Market and Exchange rate, We are unable to give out a stable price list.

For quotation or more information, please feel free contact us.

8. How can we order products from "Winko Industry Co.,Ltd"?

You can fill in our Online Order directly on the website. Our specialized team will reply to you within 24 hours. For urgent order, please E-mail to us, Alternatively you can Call us .

9. How should I provide artwork?

Please attach your artwork by E-mail or other riskless on-line tools, in a vectored EPS or PDF format together with Pantone colors.

10. What If I don't have artwork in this format?

No problem, we can re-draw or vector conversion your logo at a small additional cost.

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